FAQ

1. When will my order be shipped?

All orders will be packed and shipped within 3 working days of you placing your order.

2. What are the delivery rates?

All domestic shipping costs will be automatically calculated and added at checkout.

3. What are the payments offered?

Miracles by Mirela accepts the following payment methods;

-PayPal

-Afterpay

-Visa

-Mastercard

-Apple Pay

-Google Pay

4. How do I exchange a size if you are out of stock?

For all exchange enquiries please contact us at info@miraclesbymirela.com.au

5. How can I contact you?

You can contact us at info@miraclesbymirela.com.au

6. What is your return policy?

We offer a return policy on faulty items only. We do not offer returns for change of mind.

To be eligible for a faulty item return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

7. Do you ship to a PO Box?

Unfortunately we do not ship to a PO Box, please ensure you have a residential mailing address.

8. Are Miracles by Mirela items true to size?

Yes, if unsure on size please refer to our Size Guide

9. Do you ship internationally?

Unfortunately at this stage we do not ship internationally but we may do so in the future.

10. When will you be restocking?

The best way to find out about any stock updates is to join our mailing list. To register, simply scroll to the bottom of any page on our website and submit your email.